Frequently Asked Questions

Find answers to common questions about our products and services

Are your products cruelty-free?

Yes, Millies Beauty is committed to ethical sourcing. All our products are 100% cruelty-free and never tested on animals.

How do I know which shade is right for me?

We offer a virtual shade finder tool on each product page. You can also contact our beauty experts with a photo in natural light for a personalized recommendation.

Are your skincare products suitable for sensitive skin?

Most of our range is formulated with gentle, non-irritating ingredients. However, we recommend checking the full ingredient list and performing a patch test before full application.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination.

What should I do if a product arrives damaged?

Please email our support team immediately with your order number and a photo of the damaged item so we can arrange a replacement.